FAQs
Have a question ? We are here to help.
Is the shipping free?
No, shipping rates apply depending on your location in South Africa. Insert your postcode on the cart page to get a shipping rate estimate.
When will I receive my item?
When we have received your order, you will automatically receive an e-mail confirming your order. Orders made before 2 PM, will be prepared and shipped within 1 day. Cakes require a lead time of 5 days and is only available for pickup. Delivery time is usually 2-4 working days with Fastway Couriers.
Can I change or return my item?
We do not offer product exchanges due to our product shelf life. If you aren't satisfied with the product, please reach out to us so that we can help or refund you in select cases.